Appendix 5:
Low Pay Commission Surveys of Employers

1.

This appendix describes the results of two surveys undertaken by the Low Pay Commission. The first is a survey of low-paying sectors, which builds on surveys conducted previously. The second is a small-scale survey of employers who have participated in the New Deal. Both survey questionnaires are given at the end of this appendix.

 

Survey of Low-paying Sectors

2.

In our second report we included evidence from two surveys of low-paying sectors which we conducted. The first survey, undertaken in December 1998, established a baseline for assessing how firms adapted to the National Minimum Wage. We followed this up in 1999 with a survey to examine action taken by firms which had indicated in the first survey that the minimum wage would affect them.

 

3.

For this report we conducted a third survey of employers. The major findings on such issues as the impact of the minimum wage on paybills and differentials, and the effects on businesses and employees were outlined at Appendix 2 in Volume 1 of our report. This appendix covers findings about pay structures and the Development Rates.

 

4.

We decided to target our third survey on sectors that were most likely to be affected by the introduction of the minimum wage. Because the sectoral composition of the sample is very different, the overall results cannot be directly compared with the previous surveys. But the third survey gives a much broader coverage than the previous two.

 

5.

With the help of the trade associations shown in Table A5.1, we distributed postal questionnaires to over 20,400 employers, mainly small and medium-sized firms. The questionnaires were distributed between September and November 2000. We received 2,915 replies — a response rate of 14 per cent — which is reasonable for a postal survey. Table A5.2 shows the response by sectors. We are grateful once again for the assistance we received from the trade organisations which helped us distribute the questionnaires and encouraged their members to complete them. We are also grateful to those businesses which took the time to complete and return the questionnaires.

Table A5.1

Sectors and Organisations Participating in the Low Pay Commission Survey

Sector

Trade Association/Organisation

Business services

Business Services Association
Cleaning and Support Services Association

Childcare

National Day Nurseries Association
Kids' Clubs Network
Pre-school Learning Alliance

Hairdressing

National Hairdressers' Federation
Hairdressing Employers Association

Hospitality

British Hospitality Association
Brewers and Licensed Retailers Association
The Restaurant Association

Retail

Association of Convenience Stores

Social care

National Care Homes Association
Independent Healthcare Association
United Kingdom Home Care Association
Association for Residential Care
British Federation of Care Home Proprietors

Textiles

Nottinghamshire and Derbyshire
Clothing and Textiles Association
British Apparel and Textile Confederation
British Footwear Association
Lee Valley Clothing Industry Business and Design Centre

Other

Black Business Association
North London Chamber of Commerce

 

Table A5.2
Response to Survey
 

Distributed

Response rate
(%)

Hairdressing

2,070

12

Hospitality

4,300

21

Business services

139

19

Social care

3,800

20

Childcare

4,000

17

Textiles

3,600

7

Retail

2,000

2

Other

550

2

Total

20,459

14

 

6.

The response rate in the retail sector was lower than expected. We have not presented separate results for the retail sector or the 'other' category, which also had a very low response rate. Nor have we done this for the business services sector, because the total sample size was relatively small. But the data for these sectors are included in the overall results.

 

7.

The respondents to the survey are not a random sample of businesses in the sectors. The sample did not cover those, mainly very small businesses, which are not members of trade organisations. The respondents themselves are likely to be biased towards those most affected by the minimum wage. Thus the results are not representative of the sectors as a whole and have not been weighted.

 

8.

Table A5.3 shows that the respondent businesses covered almost half a million employees, the vast majority of whom came from the hospitality sector.

Table A5.3
Number of Employees by Sector in the Sample

Total number of employees

Median number of employees

Average number of employees

Hairdressing

6,375

6

26

Hospitality

303,048

40

342

Business services

54,429

633

2,268

Social care

39,900

24

53

Childcare

9,052

7

14

Textiles

39,749

69

162

Retail

3,755

12

101

Other

861

8

78

Total

457,169

20

159

Note: Base, all firms that provided employee numbers.

 

 

Pay Structures

9.

Employers were asked if they used age-related pay structures. No definition of an age-related pay structure was provided, so the results are dependent on how individual employers interpret their own pay structures. Use of age-related pay structures ranged from around a third in the textiles sector to around a tenth in the childcare sector, as shown in Table A5.4.

 

10.

Some 10 per cent of all firms responding to the survey had age-related pay structures with adult rates starting at 18 or younger. Seventeen per cent of firms had age-related pay structures with adult rates starting at 21 or younger. Despite the influence of the age threshold for the main National Minimum Wage only 4 per cent of firms had age-related pay structures with adult rates starting at age 22. Firms which use the youth Development Rate and have age-related pay structures are more likely to pay their adult rate at age 21 or 22 than those with age-related pay structures which do not use the youth Development Rate.

Table A5.4

Firms with Age-related Pay Structures
 

Hairdressing
(%)

Hospitality
(%)

Social
care
(%)

Childcare
(%)

Textiles
(%)

Total
(%)

Total with age-related pay

27

29

18

11

32

22

Percentage of firms with adult rate pay starting at age:
16

0

1

0

0

0

0

17

0

0

0

0

1

0

18

4

15

7

3

23

10

19

2

0

0

0

1

0

20

1

2

1

0

0

1

21

11

6

5

4

3

6

22

7

5

4

3

4

4

23

2

0

0

0

0

0

Note: Base, all firms.

 

11.

Firms with age-related pay structures were asked about their minimum hourly rates. Figure A5.1 gives the distribution of minimum pay rates for those firms in the sample with age-related pay structures, and shows that average minimum hourly rates increase steadily with age. By age 20 more firms have minimum rates of at least £3.70 than £3.20, but by age 21 the percentage of firms with minimum rates of £3.70 has increased markedly, with 25 per cent having a minimum rate of £3.70 and 11 per cent having a minimum rate of £3.20. Minimum pay rates for under 18 year olds were below £3.20 per hour in 40 per cent of firms with age-related pay structures.

Figure A5.1

Distribution of Minimum Hourly Pay Rates by Age

 

12.

Almost three-quarters of firms said the reason for using age-related pay systems was experience (see Figure A5.2). This was the most common reason in each sector.

Figure A5.2

Reasons for Age-related Pay

 

13.

Among those firms not using age-related pay, the most common reason for differentiating pay was responsibilities (74 per cent), with qualifications/skills (66 per cent) and experience (61 per cent) also figuring strongly. In all sectors these were the three factors most likely to influence pay.

 

 

Development Rates

  Youth Development Rate

14.

Eighteen per cent of respondents said they used the youth Development Rate (see Table A5.5), with almost half of firms in the hairdressing sector using it. More than two-thirds of firms used neither the youth Development Rate nor age-related pay. Of those who used the youth Development Rate, 37 per cent of firms said it maintained employment, and 30 per cent said it maintained training (see Figure A5.3).

 

Table A5.5

Percentage of Firms Using the Youth Development Rate

Hairdressing

Hospitality

Social care

Childcare

Textiles

Total

45

20

12

15

14

18

Note: Base, all firms.

Figure A5.3

Percentage of Users of the Youth Development Rate Who Have Seen Benefits to Their Business

 

15.

These results were reinforced by the response to a more general question we asked firms: whether the introduction of the National Minimum Wage made them more likely to employ workers exempt from the minimum wage or who could be paid the Development Rate. Table A5.6 shows that firms in hairdressing stand out markedly as being more likely to do both.

 

  Older Workers’ Development Rate
16.

Five per cent of respondents said they used the older workers’ Development Rate (see Table A5.7) with 20 per cent of firms in the hairdressing sector using it. Forty per cent of respondents using this Development Rate said it had enabled them to improve the training they provided.

Table A5.6
Percentage of Firms More Likely to Employ 16—17 Year Olds and 18—21 Year Olds

More likely to employ

Hairdressing

Hospitality

Social care

Childcare

Textiles

Total

16—17 year olds

48

7

4

5

4

9

18—21 year olds

36

8

7

7

3

9

Note: Base, all firms.

 

Table A5.7
Percentage of Firms More Likely to Employ 16—17 Year Olds and 18—21 Year Olds

 

Hairdressing

Hospitality

Social care

Childcare

Textiles

Total

 

20

4

3

5

3

5

Note: Base, all firms.

 

 

Conclusion

17.

 

Twenty-two per cent of firms in the sample use age-related pay structures. Forty-six per cent of these firms pay their adult rate from age 18 or younger. Ninety per cent of all respondents are paying their adult rate by age 18. Despite the influence of the National Minimum Wage only 5 per cent of all respondents apply age-related pay scales beyond age 21. These firms are mainly in the hairdressing sector.

 

18.

 

The youth Development Rate was used by almost a fifth of employers, many of whom saw benefits from it. The older workers’ Development Rate was less widely used.

 

Survey of New Deal Employers

19.

We conducted a small-scale postal survey of employers who had participated in the New Deal to look at the impact that the National Minimum Wage has had on them. The Employment Service helped us send questionnaires to almost 1,500 employers during October 2000 who were asked to reply by mid-November. Three hundred and fifty questionnaires were mailed to national organisations participating in the New Deal, and the rest were sent to small and medium-sized firms contacted via Employment Service Local Offices. Table A5.8 shows the response by offices participating in the survey.

Table A5.8
Response to Survey

Employment Service Office

Distributed

Response rate (%)

National Organisations

350

6

Bangor

30

10

Cornwall

200

27

Norwich

150

18

Sunderland

200

9

Coventry

300

11

East Sussex

185

14

Total

1,415

13

 

20.

The response rates were variable, and the overall number of returns is relatively small. But for a postal survey of businesses the overall response rate is reasonable. The respondents to the survey are not a random sample of businesses participating in the New Deal. The respondents are likely to be biased towards those most affected by the minimum wage. Thus the results are not representative of New Deal employers as a whole and have not been weighted.

 

21.

The sample included a lower proportion of manufacturing responses than overall New Deal placements, and a higher proportion of responses from the social care sector. The respondents to the survey employ almost 300,000 employees. The median number of employees, for those respondents who provided employee details, is 17 and the mean is 1,680. Three-quarters of respondents employ fewer than 50 employees.

 

22.

Respondents were asked for the number of New Deal participants they had employed in their business since April 1999, and at the time of the survey. Of those who provided details, more than a quarter were employers with just one placement. The figures suggest a high proportion of subsidised placements compared with the overall ratio of subsidised and unsubsidised placements at the national level.

 

 

Impact of the National Minimum Wage

23.

Twenty-eight per cent of respondents said they had been affected by the National Minimum Wage. Smaller businesses were more likely to have been affected than larger ones. Twelve per cent of all respondents had to raise their pay rates for New Deal workers at the introduction of the National Minimum Wage in April 1999.

 

24.

More than 80 per cent of respondents said that the introduction of the National Minimum Wage had had no effect on their willingness to take on or retain New Deal employees (see Table A5.9). The vast majority of respondents pay New Deal workers the same as other employees doing equivalent work. But there was a high proportion of subsidised placements in our sample.

Table A5.9

   

Impact of National Minimum Wage on Willingness of Firms to Take on or Retain New Deal Employees

(%)

Take on subsidised employees

More willing
Less willing
No change

12
6
82

Take on unsubsidised employees

More willing
Less willing
No change

2
14
84

Retain subsidised employees

More willing
Less willing
No change

9
5
86

Retain unsubsidised employees

More willing
Less willing
No change

2
8
90

Note: Base, all firms.

 

25.

We also asked whether the Development Rates had an impact. This was found not to be a significant factor overall. The Development Rates were found to be very significant to fewer than 10 per cent of small employers.

 

 

Continuing Involvement in New Deal

26.

Employers were asked to indicate the importance of a range of factors on their decisions about continuing with their involvement in the New Deal. The results are presented in Table A5.10. The availability of a subsidy was a significant attraction to more than half of the respondents.

 

Table A5.10

Importance of Factors on Decisions to Continue Involvement in the New Deal

 

Significant
attraction
(%)

Slight
attraction
(%)

Slight
deterrent
(%)

Significant
deterrent
(%)

No
impact
(%)

Availability of subsidy

53

24

0

0

23

Wage costs

18

17

8

4

53

Supervisory effort required

4

6

32

6

52

Duration of training needed by participants

5

6

30

5

55

Work readiness of participants

16

17

23

13

32

Difficulty in recruiting from other sources

9

21

8

2

60

Wider social considerations

13

17

5

4

62

Amount of paperwork involved

2

3

29

13

53

Note: Base, all firms.

 

 

Conclusion

27.

Respondents to our survey had a high proportion of subsidised New Deal placements. The vast majority of respondents paid New Deal workers the same as other employees. And the vast majority said that the minimum wage had not changed their willingness to take on or retain New Deal employees.

 

28.

The Development Rates were not found to be a significant factor affecting the willingness of employers to take on New Deal workers. The availability of a subsidy was a significant attraction to a number of employers. With the results of this survey, and other evidence in Chapter 2 of this volume, we concluded that the introduction of the National Minimum Wage has not had an adverse effect on the New Deal.

 


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